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Shipping and terms of payment

Shipping and Terms of Payment

Payment and shipping

The following conditions apply:

Shipping terms 

We can ship anywhere in Germany and to the following countries: Bulgaria (EU 4), Denmark (EU 1), Estonia (EU 4), Austria (EU 1), Belgium (EU 1), Spain (EU 3), France (EU 2), Greece (EU 5), Hungary (EU 4), Latvia (EU 4), Lithuania (EU 4), Finland (EU 3), Great Britain (EU 2), Ireland (EU 3), Italy (EU 2), Norway (EU 3), Poland (EU 4), Czech Republic (EU 4), Romania (EU 4), Luxembourg (EU 1), Netherlands (EU 1), Portugal (EU 3), Slovak Republic (EU 4), Slovenia (EU 4), Sweden (EU 3).

Shipping costs (includes VAT required by legislation)

Deliveries in Germany:

An all inclusive shipping cost of 3.90 € applies per order.
Free of shipping for all orders valued at 20.00 € or more

Deliveries abroad:

The following shipping costs apply outside of Germany:

Country zone EU 1: EUR 7.90 (Free shipping from EUR 30.00)
Country zone EU 2: EUR 10.95 (Free shipping from EUR 40.00)
Country zone EU 3: EUR 11.95 (Free shipping from EUR 40.00)
Country zone EU 4: EUR 13.70 (Free shipping from EUR 45.00)
Country zone EU 5: EUR 19.95 (Free shipping from EUR 60.00)

Expected delivery date

Unless otherwise specified, delivery of goods in Germany is within 3 - 5 days, and deliveries ouside of Germany within 5 - 7 days, after entering into the contract, respectively (for prepaid orders delivery time is estimated from the date your payment instructions are received).
Please note that there will be no deliveries on Sundays or public holidays.
If you have ordered items with different delivery times, we will ship the goods in a single shipment, unless agreed otherwise with you. The delivery time in this case is based on the article with the longest delivery time you have ordered.

Terms of payment 

For deliveries within Germany the following payment options are available:

- Payment by SEPA basic direct debit
- Payment by credit card
- Payment by credit card
- Payment via paydirekt
- Payment via Sofort
- Payment via amazon
- Payment via Giropay

For deliveries outside of Germany the following payment options are available:

- Payment by SEPA basic direct debit
- Payment by credit card
- Payment by credit card
- Payment via paydirekt
- Payment via Sofort
- Payment via amazon
- Payment via Giropay 

Further payment details

When paying with SEPA basic direct debit or SEPA corporate direct debit, you authorize us to debit the invoiced amount from the specified account by issuing the corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit. Please note that you are required to maintain sufficient funds in your account on the date specified.

If you pay by credit card, your credit card account will be debited when the contract becomes effective.

If you have any questions, please don’t hesitate to reach out via our contact details stated in the imprint.